Agreeing to these terms
By downloading or using Cue you agree to these terms. If you don't agree, don't
use the app. If you're under the age of majority where you live, you may use the app only
with the involvement of a parent or guardian, who agrees to these terms on your behalf.
Our Privacy Policy explains what the app stores and what it
sends; it forms part of this agreement.
What Cue is
Cue is a drawing instrument. You draw lines and tap on a sheet of paper, and the
app plays what you drew as music, which you can export as a video. It is provided for
your personal, non-commercial enjoyment, with the exception described under
Your drawings are yours.
The free version
Cue is free to download and use with limits: you can keep up to two prints and
draw with the first two inks. The free version shows advertisements. Those limits are
part of the product, not a fault, and they may change as the app develops.
Premium subscriptions
Premium is an auto-renewing subscription sold through the App Store. It unlocks
unlimited prints, every ink including inks you record yourself, turning photos into
drawings, full control of key, scale, tempo and the mixer, and removes advertising.
- The price, the billing period and any introductory offer are shown in the app before
you confirm, in your local currency.
- Payment is charged to your Apple Account at confirmation of purchase.
- The subscription renews automatically at the end of each period unless you turn off
auto-renew at least 24 hours before it ends. Your account is charged for renewal
within 24 hours of the end of the current period.
- Any unused part of a free trial is forfeited when you buy a subscription.
- Prices may change. Apple will tell you before a price increase takes effect and,
where required, ask you to agree to it.
If you already have a subscription and reinstall the app or change device, use
Settings → Restore purchases.
Cancelling and refunds
Manage or cancel your subscription in
Settings → your name → Subscriptions on your device, or at
apps.apple.com/account/subscriptions.
Deleting the app does not cancel a subscription.
Because Apple is the merchant of record, refunds are handled by Apple, not by us. Request
one at reportaproblem.apple.com.
Nothing here limits refund rights you have under the consumer law of your country.
Your drawings are yours
You own everything you make in Cue — your prints, the videos you export and the
inks you record — and you are free to publish, perform and sell them. We claim no
ownership and take no share. We don't need a licence to your work, because your work
never reaches us: it stays on your device.
The built-in instrument sounds, sample prints and papers may be used inside anything you
make with the app. You may not extract them and redistribute them as a sound library,
sample pack or asset set.
Photos, recordings and rights
When you bring a photo, a recording or an audio file into the app, you're confirming you
have the right to use it. Don't use material you don't have permission for, and don't
record people without their consent. Everything you import is processed on your device,
so this is a matter between you and whoever holds those rights.
How you may use the app
Use Cue for making music. Don't:
- copy, decompile, reverse engineer or try to derive the source code, except where law
expressly allows it;
- work around the free-version limits, the advertising, or the checks that decide
whether a subscription is active;
- rent, lease, sell, sublicense or redistribute the app;
- use the app to break the law or to infringe anyone's rights.
We grant you a personal, non-transferable, revocable licence to use the app on Apple
devices you own or control, as permitted by the App Store Terms of Service.
Our intellectual property
The app, its name, Cue, its artwork, sounds and this website belong to us or our
licensors and are protected by copyright and trade mark law. These terms give you a
licence to use the app, not ownership of any part of it.
Third-party services
The app uses Apple StoreKit for purchases, Google Firebase for configuration, analytics
and crash reporting, Google AdMob for advertising in the free version, and Qonversion for
subscription measurement. Your use of the app is also subject to those providers' terms,
and we aren't responsible for their services. The Privacy Policy
explains what each one receives.
Availability and changes
We may add, change or remove features, and we may stop distributing or supporting the
app. Some features depend on your device: arrangement by Apple's on-device model needs a
supported device with Apple Intelligence turned on, and the app falls back to built-in
arrangements elsewhere. We don't promise the app will be available without interruption
or free of bugs.
If we discontinue Premium, we'll stop new subscriptions and let existing ones run to the
end of their paid period.
No warranty
The app is provided "as is" and "as available". To the fullest extent the law allows, we
disclaim all warranties, express or implied, including merchantability, fitness for a
particular purpose and non-infringement. Some jurisdictions don't allow this, so parts of
it may not apply to you.
Cue stores your work on your device only. Keep your own backups — through iCloud
or by exporting videos — because we cannot recover anything you lose.
Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental,
special or consequential damages, or for lost work, lost profits or lost data arising
from your use of the app. Our total liability for any claim is limited to the greater of
the amount you paid us for the app in the twelve months before the claim, or USD 50.
Nothing here excludes liability that cannot be excluded by law, including for death or
personal injury caused by negligence, or for fraud.
Apple's role
This agreement is between you and us, not with Apple, and Apple is not responsible for
the app or its content. Apple has no obligation to provide support for the app. If the
app fails to conform to any applicable warranty, you may notify Apple and Apple will
refund the purchase price; to the extent the law allows, Apple has no other warranty
obligation. Apple is not responsible for addressing any claim about the app, including
product liability, consumer protection or intellectual property claims. Apple and its
subsidiaries are third-party beneficiaries of these terms and may enforce them against
you.
You confirm you are not located in a country subject to a US Government embargo or
designated as terrorist-supporting, and that you are not on any US Government list of
prohibited or restricted parties.
Ending this agreement
You can end it at any time by deleting the app; cancel any subscription separately
through Apple. We may suspend or end your licence if you materially breach these terms.
The sections on intellectual property, warranties, liability and governing law survive.
Governing law
These terms are governed by the laws of the Socialist Republic of
Vietnam, without regard to its conflict of laws rules, and disputes will be
handled by the competent courts of Vietnam. If you're a consumer, this does not take
away the protection of the mandatory laws of the country where you live, and you may
bring proceedings there.
If any part of these terms is unenforceable, the rest stays in force.
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